3 Things Customers Expect from Your Videos for Customer Support

When’s the last time you actually read a “read-me” document or browsed a manual before using a product? For most of us, it’s rare. Most customers share these sentiments and with the ubiquity of instant customer service options from live-chat to SMS, email, voice, and social, customers have been trained[…]

Read More

Why Video is the Key to Happier Customers

Which of your customers are the happiest? The answer is simple: it’s the successful ones. No matter their size, they’re all on a journey to sell more, save more, optimize more, or just plain improve their image, and the more you can help them along that path, the more you both[…]

Read More